With 1.5 billion monthly active users on Facebook Messenger, it’s clear that Messenger is the right channel for most interactions.

SMS and email are great options to communicate with your customers. This is why we encourage you to think multi-channel marketing in your business.

These tools will help you grow and save time on your marketing efforts because we’re combining Messenger, email, and SMS all in one place.

It’s a win-win! You can save on time while building rich customer experience and creating meaningful conversations with your customers on their preferred medium

As mentioned, Messenger, SMS, and email all on one platform allow you to create and maintain conversations with your customers.

You’ll be able to send tailored messages to the right audience while building a smart and trusting relationship with your customers.

Other benefits of combining Messenger, SMS, and email:

Each medium can reach different audiences at different times

If a user goes cold on one channel, you have other channels to re-engage

Now you’ll have three times the opportunities to talk with your customers

You can mix and match communication tactics to better fit customer preferences when delivering content

You have more ways to send reminders like reservations, appointments, webinars, abandoned cart, etc.